At Kaizoku no Yume, we understand that collectors want their Pokémon and One Piece trading card products to arrive safely, securely, and within a reasonable timeframe. We carefully prepare each order for shipment and provide tracking information when available so you can follow your package from dispatch to delivery.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered. Please review the information below before placing an order.
Order Processing
Orders are generally prepared for shipment after payment has been successfully confirmed.
Our usual processing period is one to three business days. Processing may take longer during major product launches, holidays, high-volume periods, pre-order releases, or unexpected operational circumstances.
Processing time refers to the time required to prepare your order before it is handed to the shipping carrier. It is separate from the actual delivery time.
| Order Stage | Typical Time |
|---|---|
| Payment confirmation | Immediate to 1 business day |
| Order processing | 1–3 business days |
| Packaging and preparation | During processing period |
| Shipment dispatch | After order preparation |
| Tracking availability | Usually after dispatch |
Please note that these timeframes are estimates and are not guaranteed delivery dates.
Shipping Destinations
Kaizoku no Yume aims to serve collectors and trading card enthusiasts internationally. Shipping availability may vary depending on the destination, carrier coverage, customs requirements, product restrictions, and other applicable conditions.
The shipping destinations and methods available for your order will be displayed during checkout.
| Destination | Availability |
|---|---|
| United States | Available where supported at checkout |
| Canada | Available where supported at checkout |
| Europe | Available where supported at checkout |
| Asia | Available where supported at checkout |
| Australia & Oceania | Available where supported at checkout |
| Other International Locations | Subject to shipping availability |
If your country or region does not appear during checkout, please contact our support team before placing your order.
Shipping Methods
Depending on your destination and order, different shipping services may be available. The applicable options will be displayed during checkout.
Shipping methods can vary according to the destination, package size, weight, product type, and carrier availability.
| Shipping Option | Tracking | Estimated Delivery |
|---|---|---|
| Standard International Shipping | Available where offered | Varies by destination |
| Express Shipping | Available where offered | Varies by destination |
| Other Carrier Services | Depending on destination | Varies by carrier |
Delivery estimates begin after the order has been processed and dispatched. Carrier delays, customs procedures, weekends, public holidays, and circumstances outside our control may affect delivery times.
Shipping Costs
Shipping charges are calculated according to the applicable delivery method and destination.
Factors that may affect the shipping cost include:
| Shipping Factor | Effect on Shipping |
|---|---|
| Destination country | Rates vary by location |
| Package weight | Heavier packages may cost more |
| Package dimensions | Larger packages may have different rates |
| Shipping method | Express services may cost more |
| Number of products | Multiple items may affect package size and weight |
The shipping charge applicable to your order will be shown during checkout before you complete your purchase.
Secure Packaging
Trading cards are collectible products, and proper packaging is important during transportation. We take care when preparing orders and use suitable packaging materials based on the products being shipped.
Our goal is to help protect booster packs, booster boxes, sealed cases, Elite Trainer Boxes, starter decks, graded cards, singles, and other collectibles from unnecessary movement or damage during transit.
For larger orders, packaging requirements may vary depending on the quantity and dimensions of the products.
Order Tracking
When tracking is available for your selected shipping service, tracking details will be provided after your order has been dispatched.
Tracking information may take some time to become active after the carrier receives or scans the package.
| Tracking Status | Meaning |
|---|---|
| Label Created | Shipping information has been prepared |
| In Transit | Package is moving through the carrier network |
| Customs Clearance | Package is undergoing customs processing where applicable |
| Out for Delivery | Package is scheduled for delivery |
| Delivered | Carrier has recorded the package as delivered |
If tracking does not immediately show movement, please allow reasonable time for the carrier to update its system.
International Customs and Duties
International orders may be subject to customs inspections, import duties, taxes, handling fees, or other charges imposed by the destination country.
These charges are determined by the relevant customs authority and are generally outside the control of Kaizoku no Yume.
| Possible Charge | Responsible Party |
|---|---|
| Import duty | Destination customs authority/customer where applicable |
| Local taxes | Destination authorities/customer where applicable |
| Customs processing fees | Carrier or customs authority where applicable |
| Shipping charge | As shown during checkout |
Customers are responsible for understanding the import requirements that apply to their location before placing an international order.
Shipping Delays
Although we work to process and dispatch orders promptly, delivery delays can occur for reasons beyond our control.
Possible causes include:
- Customs inspections
- Incorrect or incomplete shipping addresses
- Carrier operational delays
- Severe weather
- Public holidays
- High shipping volumes
- Transportation disruptions
- Local delivery issues
- Other circumstances beyond our reasonable control
If your shipment is delayed, please check the latest tracking information first. Contact our support team when additional assistance is required.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, contact Kaizoku no Yume as soon as possible. Address changes may only be possible before the order has been processed or shipped.
Once a package has been dispatched, we may be unable to change the delivery address.
Additional shipping costs resulting from an incorrect address may be the customer’s responsibility.
Lost Packages
If your package appears to be lost or has remained without a tracking update for an unusually long period, please contact our support team.
Provide your order number and tracking information so that we can review the shipment details and determine the appropriate next steps.
Where possible, we may work with the relevant carrier to investigate the shipment.
Damaged Packages
If your package arrives visibly damaged, please document the condition of the package before opening it whenever possible.
Contact us as soon as possible with:
| Information Needed | Details |
|---|---|
| Order number | Your Kaizoku no Yume order number |
| Product information | Name of the affected product |
| Description | Explanation of the damage |
| Photographs | Clear images of the package and product |
| Shipping label | Image of the shipping label where available |
Please retain the original packaging until the matter has been reviewed by our support team.
Missing or Incorrect Products
If an order arrives with a missing item or you receive a product that differs from what you ordered, contact us as soon as possible.
Include your order number, the product you expected to receive, and details of what was actually delivered. Photographs may be requested to assist with the investigation.
Pre-Orders
Some Pokémon and One Piece products may be offered as pre-orders before their official release.
Pre-order items may have different processing and dispatch schedules from products that are currently in stock. The product page should be reviewed carefully for the stated release information.
When an order contains both pre-order and in-stock products, shipment timing may depend on the applicable order arrangement and product availability.
Cancellation Before Shipment
Cancellation requests should be submitted as soon as possible.
Where applicable, orders may be cancelled before they have entered processing or shipment preparation. Once an order has been packed or dispatched, cancellation may no longer be possible.
Please review our Returns & Refund Policy for additional information regarding cancellations and applicable fees.
Delivery Address and Recipient Responsibilities
Customers should ensure that someone is available to receive the package when required. Kaizoku no Yume is not responsible for delivery problems caused by an incomplete address, incorrect address, failure to receive a package, or other issues resulting from customer-provided delivery information.
Please carefully review your shipping details before completing checkout.
Questions About Shipping?
Our customer support team is available to assist with shipping-related questions, including order processing, tracking, delivery concerns, address changes, and shipping availability.
When contacting us, please include your order number whenever possible.
Kaizoku no Yume is committed to making every shipment a secure and straightforward part of your collecting experience. From Pokémon booster boxes to One Piece sealed cases, we take care in preparing your order for its journey to you.